Authors
1
PhD student, Department of Human Resource Management, Saveh Branch, Islamic Azad University, Saveh, Iran
2
Assistant Professor, Department of Public Administration, Saveh Branch, Islamic Azad University, Saveh, Iran
Abstract
In today's highly competitive world, in order to access talents,
organizations must have a vision beyond the simple replacement of
labor force. For this reason, some experts consider succession as the
second major challenge facing today's organizations and believe that
if organizations do not have written strategic plans for it, especially
in key jobs, they will face many problems. . In this regard, the aim
of this research is to design a succession model in the customs
organization with the foundation's data approach. This research was
carried out in the framework of a qualitative approach and using the
data research method of the foundation. The tool of data collection
is semi-structured interviews, and in order to collect information,
interviews were conducted with 15 experts, including professors of
the University of Economics and Finance and managers of the
Customs Organization, using a targeted sampling method. Data
analysis was done in three stages: open coding, central coding and
selective coding. Based on that, the qualitative research model was
designed. The results of the current research show the extraction of
more than 267 codebases, 102 small categories or concepts, and 21
categories of extraction and their characteristics were identified,
which using and paying attention to all of them together can provide
the conditions for achieving succession. Based on the results of this
research, the main category in this research is succession in the
customs organization. Also, the causal conditions include creating
motivation and morale among employees, improving the
organization, providing the human resources needed by the
organization in the future, permanence of experiences and skills in
the organization, the possibility of creating gaps and interruptions in
customs work, providing high quality services, complexity and
uniqueness. Customs Organization. The results obtained in this
research are: creation of motivation and creativity, productivity and
effectiveness of the organization, development of the organization
and achievement of organizational goals, and increase in knowledge
and awareness, which can be achieved in the case of applying
training strategies and increasing skills, organizational information
resources, resource management It is possible to achieve them by
developing a strategy and a comprehensive system of succession
planning and culture building in the customs organization, and
internal factors and external factors can provide the basis for their
implementation, although the existing challenges and obstacles such
as weak management in Substitution, politicization and external
pressures in customs may slow down this process, which should be
considered in order to eliminate and reduce its harmful effects.
Keywords